Frequently Asked Questions

Send us an enquiry from any device page, or message us on WhatsApp. We'll confirm the price, delivery date and payment options.

Yes, across the UK, the Republic of Ireland and Europe, including Poland.

UK: next-day delivery. Ireland and Europe: 2–3 days.

UK prices are shown + VAT. For Ireland and Europe, we pay the import duty for you; VAT is paid by the buyer.

Yes. UK businesses can spread the cost over up to 5 years, subject to status. The monthly price is on each device page; apply with the "Finance now" button.

UK: bank transfer or business finance. Ireland and Europe: credit card or PayPal.

Every device comes with a 2-year warranty.

Yes. Every device comes with a 30-day money-back guarantee. If you're not happy, return it within 30 days for a full refund, no questions asked.

Message us on WhatsApp and we'll help straight away. If a part is needed, we send it straight to you.

Yes. Watch our demo videos, or book a live video demo and we'll show you the device working and answer your questions. And with our 30-day money-back guarantee, you can try it in your own clinic risk-free.

Yes. All our devices are CE marked, and we can send you the certificates before you buy.

MC10 / MC88: ideal for salons starting with skin analysis.

PRO A: more detailed analysis for growing clinics.

S7: 3D skin imaging for advanced consultations.

D9: our top system for premium clinics.

Not sure? Message us on WhatsApp and we'll recommend the best fit.

It shows clients what's happening in their skin (pores, pigmentation, wrinkles, hydration) in clear images. That builds trust, helps you recommend the right treatments, and turns consultations into bookings.

No fee for the MC10 and MC88. The PRO A, S7 and D9 include the first year free, then $120 a year.